Grievance Redressal Mechanisms
Adichanalloor Grama Panchayat · Key Mechanisms for Submitting Complaints and Seeking Redressal
Information regarding the major offices and mechanisms that can be contacted for submitting complaints and seeking necessary remedies related to Adichanalloor Grama Panchayat—including delays in services, administrative issues, corruption, and irregularities—is provided below.
Major Complaint Redressal Mechanisms
Adichanalloor Grama Panchayat Office
Primary Complaint Redressal Mechanism
- Officer: Secretary
- Address: Adichanalloor Grama Panchayat Office, Adichanalloor, Adichanalloor P.O., Kollam District
- Phone: 0474-2593341
- Email: adichanalloorgpt2015@gmail.com
Joint Director – Kollam
Local Self Government Department
- Address: Civil Station, Kollam – 691013
- Phone: 0474-2794961
- Email: jdlsgdklm@gmail.com
Principal Director
Local Self Government Department
- Address: 5th Floor, Swaraj Bhavan, Nanthancode, Kowdiar P.O., Thiruvananthapuram – 695003
- Phone: 0471-2314526
- Mobile: 9446339770
- Email: pd.lsgd@kerala.gov.in
Local Self Government Department (Gramam)
Grama Panchayat Wing
- Address: Swaraj Bhavan, Ground Floor, Nanthancode, Kowdiar P.O., Thiruvananthapuram – 695003
- Phone: 0471-2323286
- Email: directorofpanchayat@gmail.com
Ombudsman
Ombudsman for Local Self Government Institutions
- Address: Saphalyam Complex, 4th Floor, University P.O., Palayam, Thiruvananthapuram – 695034
- Phone: 0471-2333542
- Email: ombudsmanlsgi@gmail.com
- Scope: The Ombudsman is a legal mechanism to seek redressal for complaints involving corruption, irregularities, abuse of power, and dereliction of duty.
LSGI Tribunal
Tribunal for Local Self Government Institutions
- Address: TRIDA Building, Rehabilitation Block, Medical College P.O., Thiruvananthapuram – 695037
- Phone: 0471-2478394
- Mobile: 9447768394
- Email: lsgitribunal@gmail.com
- Scope: A legal mechanism where appeals can be filed regarding decisions or orders of the Panchayat Committee/Secretary, rejection of licenses, cancellation of building permits, etc.
Chief Engineer
LSGD Engineering Wing
- Address: 5th Floor, Swaraj Bhavan, Nanthancode, Kowdiar P.O., Thiruvananthapuram – 695003
- Phone: 0471-2324951
- Mobile: 9447009951
- Email: celsgd@gmail.com
Kudumbashree
State Poverty Eradication Mission
- Address: TRIDA Rehabilitation Building, 2nd Floor, Chalakuzhy Road, Medical College P.O., Thiruvananthapuram – 695011
- Phone: 0471-2554714
- Email: kudumbashree@gmail.com
MGNREGA – State Mission
Mahatma Gandhi National Rural Employment Guarantee Scheme
- Address: State Mission Office, 4th Floor, Swaraj Bhavan, Nanthancode, Kowdiar P.O., Thiruvananthapuram – 695003
- Phone: 0471-2313385
- Email: smg.lsgd@kerala.gov.in
Vigilance and Anti-Corruption Bureau (VACB)
Complaints / Corruption Information
- District: Kollam
- Helpline: 1064
- Email: vig.vacb@kerala.gov.in
- Scope: The Vigilance department can be approached for issues such as demands for bribes, major financial irregularities, and misuse of government funds.
Vigilance Directorate
VACB State Headquarters
- Address: Vikas Bhavan, Law College Road, Opposite KSRTC Depot, Palayam, Thiruvananthapuram – 695033
- Phone: +91 471 2550377
- Complaints Email: complaint.vacb@kerala.gov.in
Online Grievance Redressal Mechanisms
K-SMART Portal
The K-SMART portal can be used to submit applications and complaints related to various online services of Local Self Government Institutions, as well as to check application status.
Chief Minister's Grievance Redressal Portal
The Chief Minister's Grievance Redressal Portal can be used to submit online complaints regarding various government services and track their progress.
General Guidelines for Submitting Complaints
- First, submit the complaint to the concerned office providing the service (Adichanalloor Grama Panchayat Office).
- If the issue is not resolved at the Panchayat level, approach the concerned district or state-level officials.
- For matters requiring legal appeal, approach the Tribunal for Local Self Government Institutions.
- For issues involving corruption, bribery, abuse of power, etc., approach the Ombudsman or Vigilance mechanisms.